Vorex Survey is a powerful online tool that allows you to easily create and distribute professional-grade online surveys. Its advanced analysis tool will provide you with real-time results and statistics, as well as graphical reports. If you wish, you can share these results with others through an auto-generated password protected link. You can even request from the software to email you a notification when a respondent answers a question in a way that requires your immediate attention, ensuring a prompt follow up.

You will have several options on how to distribute your survey to clients or employees. You can provide a link to the survey in an email, on bills/receipts, statements and invoices you mail out, your web site, or you can simply print it.

Today more than ever, organizations are looking for ways to learn more about their clients and employees. Vorex Survey is a tool that will give you the ability to measure their satisfaction and needs. This knowledge will allow you to improve your company's client retention and satisfaction.

• Time and Money- With online surveys, Its only a two step process; Create your questions and electronically deliver them. You can then just sit back and wait for responses to come in and for the software to develop your statistics and graphs for you. And that means fast, instantaneous and real-time feedback data. With traditional (pen & paper) surveys, someone has to type and print the surveys, and reprint them for any errors or updates. Then more human resources time will be required to re-enter this data into Excel (practically taking the survey again). This data is obviously with little use without even more human intervention to create statistical and graphical information.
• No bias or inconsistency- Studies have shown that in-person and phone surveys can return inconsistent responses due to the following two reasons. One, the way a human (Interviewer) asks a question could influence the respondent answers due to his/her tone, gender, approach, and attitude. Two, Respondents might not feel comfortable being 100% honest if answering directly to a person.
• Higher response rate- This is due to the fact that the respondent can complete the survey at his/her own designated and convenient time and paste, and that could be after work, during a break, at a cafe, or at home.
• Added Intelligence that is not possible on a paper survey- With online surveys, you can have the software skip questions based on specific answers. Another online intelligence is called Piping, which means automatic insertion of the respondent's answer into the text of the following question, making the survey more interesting and personalized. Also, the software can be instructed to send you an email based on specific responses. Talking about real time responsiveness to your customer!!! You can immediately pick up the phone to save an unsatisfied customer, or make that sale while it is still hot!

Vorex Survey subscribers have access to a wide range of pre-designed survey templates. These templates are offered free of charge to assist our clients who might not have enough experience in designing a survey, or who have little time to do so.

Below is a partial list of the templates available to our subscribers:

• Restaurant Customer Satisfaction
• Hotel Customer Satisfaction
• Fast Food Restaurant Feedback
• Employee Satisfaction
• Employee Exit Interview
• Training Evaluation
• Instructor Evaluation
• Course Evaluation
• Product Satisfaction
• Marketing Research
• Event Planning
• Home Service
• Medical Clinic Evaluation
• IT Help Desk Evaluation
• Dental Visit Experience

And more...

Vorex, Inc. is strongly committed to protecting the privacy and security of the personal information of our clients. We use strict security procedures to protect the personal information we hold. We adhere to a multi-step procedure to prevent the loss, unauthorized access, use, modification, disclosure or any other misuse of your personal information data.

Vorex realizes the importance of keeping your company's information secured and protected from any unauthorized access.

Some of our data security measurements include:

• Registration process is protected by a Secure Sockets Layer, SSL is an industry standard cryptographic protocol that provide secure communications on the Internet. Such a protocol is commonly used by fortune 500 companies.
• Vorex does not store any credit card numbers, it is simply required during new registration and discarded immediately upon the completion of the registration process.
• All surveys and responses are stored on a dedicated server, not shared with any other company.
• Servers storing the survey data are located in a physically secured building with a controlled and monitored access 24X7.
• Vorex Survey gives the subscribers an option to password-protect the survey, the results, or both.

• 02/25/2009 - A seminar about the importance of customer interaction through surveys to survive hard economic times receives a positive feedback
• 8/19/2008 - Vorex management team was the key speaker at the monthly technology conference hosted by WireVibe, a Texas-based business and software consultancy firm.
• 7/18/2008 - Vorex survey can now be customized to operate on Touch-Screens. A feature that can be very beneficial to several service oriented industries, such as Hotels.
• 7/10/2008 - Scarlet Hotel chooses Vorex Survey as their exclusive customer support and feedback software provider.
• 6/04/2008 - IHS, a publicly traded global telecommunication provider agrees to utilize Vorex Survey to get feedback from their employees and clients.
• 4/25/2008 - Several new and powerful features were added to the Vorex Survey tool to enhance the customers experience and simplify the creation of the online survey (click on the Product page for details)